RRRSeptember 24, 2009 7021-130 Page 25Castile-B FS Pellet StoveH. Frequently Asked QuestionsOdors and vapors released during initial operation.• Curing of high temperature paint.• Open windows for air circulation.Odors may be irritating to sensitive individuals.CAUTIONWARNINGFire RiskDo NOT operate appliance:• With appliance door open.• Firepot floor open.• Cleaning slide plates open.Do NOT store fuel:• Closer than required clearances to com-bustibles to appliance• Within space required for loading or ashremoval.ISSUES SOLUTIONS1. Metallic noise. 1. Noise is caused by metal expanding and contracting asit heats up and cools down, similar to the sound pro-duced by a furnace or heating duct. This noise does notaffect the operation or longevity of your appliance.2. Ash buildup on glass. 2. This is normal. Clean the glass.. Glass has turned dirty. . Excessive build up of ash. The lower burn settings willproduce more ash, the higher burn settings produceless. The more it burns on low the more frequent clean-ing of the glass is required.4. Fire has tall flames with black tails and is lazy. 4. The feed rate needs to be reduced or the firepot needscleaning. Heat exchanger or exhaust blower needscleaning.5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel atstart-up and not enough air. Close down feed rate 1/4inch at a time until this no longer happens.6. Large flame at start-up. 6. This is normal. Flame will settle down once the fire isestablished.Back side of FirepotFirepot floor left openFigure 25.1 - DO NOT LEAVE FIREPOT FLOOR OPEN