June 18, 2014 7034-276C 21MT. VERNON AE4 Maintenance and ServiceBefore Servicing Your ApplianceWhen properly maintained, your fireplace will give youmany years of trouble-free service. Contact your dealerto answer questions regarding proper operations, trouble-shooting and service for your appliance. Visit www.quadra-fire.com to locate a dealer. We recommend annual serviceby a qualified service technician.A. Proper Shutdown Procedure1. Set wall control to OFF on AUTOMATIC / MANUAL SET-TING screen. Figure 21.1.2. Wall control screen will scroll through the following mes-sages after setting to OFF.• Shutdown• Auto-Clean• Off3. Smoke spillage into the room can occur if the applianceis not cool before unplugging.4. There is a risk of shock if the appliance is not unpluggedbefore servicing the appliance.After servicing, restart with the AUTO/MANUAL SETTINGSscreen. Figure 21.1.ManualOffAutomaticFigure 21.1B. Quick Reference Maintenance ChartNOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up ofash at the recommended interval or you see soot coming from the vent. Not properlycleaning your appliance on a regular basis will void your warranty.Follow the detailed instructions found in thissection for each step listed in the chart below.Cleaning or Inspection Frequency Daily Weekly Every 2WeeksMonthly YearlyAsh Pan - Burning Wood Pellets Every 5 bags of fuel OR XAsh Pan - Burning Alternate Fuels Every 1 bag of fuel OR XAsh Removal from Firebox More frequently depending on thefuel type or ash build-upOR XAuto-Clean Inspection More frequently depending on thefuel typeOR XBlower, Combustion (Exhaust) More frequently depending on thefuel typeOR XBlower, Convection More frequently depending on theoperating environmentOR XDoor Latch Inspection Prior to heating season OR XFirebox - Prepare for Non-Burn Season At end of heating season OR XFirepot - Burning Softwood Pellets Every 5 bags OR XFirepot - Burning Hardwood Pellets Every 3 bags OR XFirepot - Burning Alternate Fuels Every 1 bag OR XGlass When clear view of firepotbecomes obscuredOR XHeat Exchanger & Drop Tube Every 1 ton of fuel OR XHopper Every 1 ton of fuel or when chang-ing fuel typesOR XVenting System More frequently depending on thefuel typeOR XCAUTION! SHOCK AND SMOKE HAZARD!• Proper Shutdown Procedure must be followed.• Smoke spillage into room can occur if appliance is notcool before unplugging appliance.• Risk of shock if appliance is not turned off before ser-vicing appliance.CAUTION