Getting StartedQL-800 User Guide 11Resolving Windows 7 and Windows 8 USB InstallationIssuesWhen you install the printer driver via USB, you first run the installation wizard and thenconnect the printer to your PC via the USB cable.If you connected the USB cable before running the installation wizard, Windows 7 andWindows 8 will not recognize the printer correctly. In this case, the QL-800 will be listedas an Unspecified item in the Devices and Printers window.Use the following procedure to correct this issue. This procedure assumes you havealready installed the printer driver.Note: This procedure requires administrator level access in Windows.1 Open the Devices and Printers window in Windows 7 or Windows 8.2 Right-click the QuickLabel QL-800 in the Unspecified list. Then chooseProperties. The QuickLabel QL-800 Properties window will open. Choose theHardware tab.
