10.3. WarrantyRACOM-supplied parts or equipment ("equipment") is covered by warranty for inherently faulty partsand workmanship for a warranty period as stated in the delivery documentation from the date of dispatchto the customer. The warranty does not cover custom modifications to software. During the warrantyperiod RACOM shall, on its option, fit, repair or replace ("service") faulty equipment, always providedthat malfunction has occurred during normal use, not due to improper use, whether deliberate or acci-dental, such as attempted repair or modification by any unauthorised person; nor due to the action ofabnormal or extreme environmental conditions such as overvoltage, liquid immersion or lightning strike.Any equipment subject to repair under warranty must be returned by prepaid freight to RACOM direct.The serviced equipment shall be returned by RACOM to the customer by prepaid freight. If circumstancesdo not permit the equipment to be returned to RACOM, then the customer is liable and agrees to reim-burse RACOM for expenses incurred by RACOM during servicing the equipment on site. Whenequipment does not qualify for servicing under warranty, RACOM shall charge the customer and bereimbursed for costs incurred for parts and labour at prevailing rates.This warranty agreement represents the full extent of the warranty cover provided by RACOM to thecustomer, as an agreement freely entered into by both parties.RACOM warrants the equipment to function as described, without guaranteeing it as befitting customerintent or purpose. Under no circumstances shall RACOM's liability extend beyond the above, nor shallRACOM, its principals, servants or agents be liable for any consequential loss or damage caused directlyor indirectly through the use, misuse, function or malfunction of the equipment, always subject to suchstatutory protection as may explicitly and unavoidably apply hereto.147© RACOM s.r.o. – MG102iGPRS/UMTS/HSPA+/LTE routerSafety, environment, licensing