59English RAIS - Manual for RAIS Q-TeeCleaning and careGlassMost woodstoves use a ceramic glass product which is resistant to heat but requires clean-ing to keep its appearance.Soot or opaque marks can easily cleaned if the marks are fresh, however If you leave theglass dirty for any length of time the acid from the wood can etch the surface of the glasspermantley (wet unseasoned wood, soft wood such as used in the building industry, palletwood should be avoided).Only clean when cold.Use only stove glass cleaners to re-move heavy tar/ soot deposits.All other marks can normally be removed with a damp cloth, then dry with a clean clothor newspaper, do not let the glass dry before applying a dry clean cloth.With more stubborn marks i.e. Opaque areas / frosting, you need put a small amount ofwood ash on a clean damp cloth. If the opaque mark /frosting, doesn’t come out, contactyour dealer for a special remover.Paint finishThe appliance has been coated with a high temperature paint which can last for years.Do not clean with a damp cloth or any cleaning products as they can cause rust or discol-ouration. Only clean when cold use a brush with soft bristles or dust with a lint free clothOnly re-spray when necessary.The wood burning stove and the chimney must be serviced by a chimney sweep twice ayear. During cleaning and care, the stove must be cold.Cleaning the combustion chamber:Scrape/shovel the ash out and store it in a non-flammable container until it has cooleddown. You can dispose of ash with your normal household waste.REMEMBER!! Never remove all the ashes from the combustion chamber - the wood willburn at its best with a layer of ashes of approx. 20 mm.Prolonged period of non-use:If the stove is to be left unused for a prolonged period of time then it should be givena thorough clean to remove ash and unburned fuel residues. To enable a good flow ofair through the appliance to reduce condensation and subsequent damage, leave the aircontrols fully open.Prior to a new heating season, it should be checked that the chimney and smoke gasconnector are not blocked.