LIMITED WARRANTYBoilers/Water HeatersIndustrial, Commercial and Other Non-Residential UseThe “Manufacturer” warrants to the original owner at the original installation site that the heat exchanger of theIndustrial, Commercial, and other Non-Residential Use Boiler (the “Product”) will be free from defects in material orworkmanship for ten (10) years from the date of installation. Additional twenty one (21) year thermal shock warrantyon heat exchanger. If upon examination by the Manufacturer the Product is shown to have a defect in material orworkmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of the Productwhich is shown to be defective. All other RBI supplied Boiler/Water Heater parts are warranted against defects inmaterial and workmanship for one (1) year from date of installation or 18 months from date of shipment from RBI.The “Manufacturer” warrants to the original owner at the original installation site that the heat exchanger of theIndustrial, Commercial, and other Non-Residential Use Water Heater (the “Product”) will be free from defects inmaterial or workmanship for five (5) years from the date of installation. Additional twenty one (21) year thermal warrantyon heat exchanger. If upon examination by the Manufacturer the Product is shown to have a defect in material orworkmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of the Productwhich is shown to be defective. All other RBI supplied Boiler/Water Heater parts are warranted against defects inmaterial and workmanship for one (1) year from date of installation or 18 months from date of shipment from RBI.This limited warranty does not apply:(a) if the Product has been subjected to misuse or neglect, has been accidentally or intentionally damaged, hasnot been installed, maintained or operated in accordance with the furnished written instructions, or has beenaltered or modified in any way.These include but not limited to:• Excessive water hardness causing a lime build-up in the heat exchanger tubes is not a fault of theequipment and is not covered under the manufacturer’s warranty.• Excessive pitting and erosion on the inside of the heat exchanger tubes caused by high water velocitythrough the tubes and is not covered by the manufacturer’s warranty. (See Installation Instructions forproper pump performance.)• Chemical corrosion, no corrosive chemical (freon, dry cleaning chemicals, degreasing liquids, chlorine orany chemicals that produce hydrochloric acid) can be present in the boiler room as it rapidly destroys theheating equipment and voids the warranty.• All copper fin boilers should not operate with a return water temperature less than 110°F, 43°C atmosphericcombustion, 125°F, 52°C fan assist combustion. If a lower temperature is required, an external bypass should beinstalled to prevent condensation. The manufacturer’s warranty does not cover damage done by condensation.(b) to any expenses, including labor or material, incurred during removal or reinstallation of the Product or partsthereof.(c) to damage as a result of settlement, distortion, collapse, or cracking of any foundation area, beams or pipessurrounding the Product.(d) to any workmanship of any installer of the Product; or to Products installed outside the continental UnitedStates or Canada.This limited warranty is conditional upon:(a) shipment, to the Manufacturer, of that part of the Product thought to be defective. Goods can only be returnedwith prior written approval from the Manufacturer. All returns must be freight prepaid.(b) determination in the reasonable opinion of the Manufacturer that there exists a defect in material orworkmanship.Repair or replacement of any part under this Limited Warranty shall not extend the duration of the warranty withrespect to such repaired or replaced part beyond the stated warranty period.THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, ANDALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED ANDEXCLUDED FROM THIS LIMITED WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE INANY WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATUREWHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE OF THE PRODUCT OR ANYPARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED WARRANTY GIVES THE ORIGINAL OWNER OFTHE PRODUCT SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY BYEACH JURISDICTION.260 North Elm Street Westfield, MA 01085Phone: (413) 568-9571 Fax: (413) 568-96137555 Tranmere Drive Mississauga, Ontario L5S 1L4 CanadaPhone: (905) 670-5888 Fax: (905) 670-5782