RCA BRC11082 User Manual

19ENSYMPTOM CAUSE (AND REMEDY)• Ensure the AC power cord is connected.• Make sure that the unit is turned on.• Remove any obstacles between the remote and the unit.• Use the remote near the unit.• Point the remote at the remote sensor on the unit.• Replace the battery in the remote with new one.• Make sure plastic sheet has been removed from battery section.• Make sure that you select POWER ON mode.• Make sure the unit is not paused. Press the PLAY button.• Make sure the unit is not in fast-forward or fast-reverse mode. Press the PLAYbutton.• Make sure the AUDIO/VIDEO input/output connections are correct.• The unit has overheated. Shut it off for 30 minutes to allow it to cool down.• The region number of the disc doesn't match the region number of this unit.For DVD disc For Blu-ray disc• The disc is dirty. Gently clean the disc.• The disc is scratched.• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened withalcohol.• Clean the disc.• Make sure that the disc has the correct region code.• There is no disc inside the unit ("No Disc" appears on the screen).• Insert the disc correctly with the graphics facing up.• Clean the disc.• A non-NTSC disc has been inserted, or the disc region number does not match theregion number of the unit.• Condensation may have formed inside the unit due to a sudden change in temperature.Wait about an hour for it to clear and try again.• Make sure that disc supports PiP mode.No power.The remote controldoes not function.Very little or no soundis coming from a DVD.No picture.The picture is notclear.Loud hum or noise isheard.Blu-ray Disc or DVDdoes not play.Picture-in-Picture (PiP)does not work on aBlu-ray Disc.Specifications and external appearance are subject to change without notice.Troubleshooting GuideBRC11082_ENG IB_20100902.indd 19 9/3/2010 10:27:09