Otbor |nfor ationTroubleshootingMost problems you encounter wifll your TV can be corrected by consulting lhe following troubleshooling list.Note for US customers: If you prefer, we can provide you with the name of an Authorized Service Representative whowill visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. Fordetails about this service, call 1-888-206-3359.For additional assistance while using your RCA product, please visit www.rca.com/customersupport.TV ProblemsTV won't turn onPress the 'IV button.Make sure the 'IV is plugged in.Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.Something might be wrong with your remote control. Press the POWER button on the front of the TV. if the 'IV turns on, check theremote control solutions on the next page.The fiont panel controls may be locked (disabled). Use the remote control to unlock the fiont panel controls by selecting the FrontPanel Block in the Parental Qmtrol menu and press OK to uncheck the box.The 'IV might be perfk)rming a periodic diagnostic check. Wait for a few minutes for the TV to turn on.Buttons don't workif you're* using the remote control, press the 'IV button first to make sure the remote is in 'IV mode.The fiont panel controls may be locked (disabled). Use the remote control to unlock the fiont pand controls by selecting the Fro_ltPanel Block in the Parental Qmtrol menu and press OK to uncheck the box.Unplug the 'IV for ten minutes and then plug it back in. Turn the TV on and try again.TV turns off unexpectedlySleq_ timer may have been activated. Go to page 36 for instructions.Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again, if thishappens frequently, the w)ltage in your house may be abnormally high or low.Unplug. Wait ten minutes. Plug in again.TV turns on unexpectedlyWake up timer might have been activau'd. Go to page 36 for instructions.Auto on might have been activated. Go to page 38 for instructions.You might have pressed CH+, CH- or INPUT on the remote accidentally.Blank screenMake, sure the, compon_,nt conn_,cted to the TV is turned on.Try another channd.if you're trying to watch something that's playing on a component connected to the TV (like a DVD or a VCR tape) press the TVbutton on the remote, then press INPUT until you get to the correct video input channel.No sound, picture okayMayl)_, the sound is muted. Try pressing the, volume* up button to restore sound.if using S-Video or Y, PB, PR, remember to also connect the component's left and right audio output jacks to the TV's L and R Audioinput jacks.if you're using the TV*s internal speakers, make sure the INT/EXT switch on the back of the TV is put on 'IN'I".The sound settings may not be set correctly. Go to page 33 for more information.Can't select certain channelMake sure the" remote control is in TV mode,. Press the, 'IV button and _,nt_,r the channel numb_,r using the nmnber buttons.Channel may l)e blocked or not approved in the Pare_ltal (](mtrols menu.if using a VCR check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).Continue_" on nextpa,_...Chapter 5 Graphics contained within lhis publication are fi)r representation only. 39