RadiSys SEG-100 Administration Manual

Contents

RadiSys SEG-100 Administration Manual Manual pdf 42 page image

2Management42CrashdumpsIn the event of a serious system malfunction, the SEG generates a Crashdump and stores it innon‐volatile system memory as a set of files. The files generated by a crashdump consist ofcritical data that can assist in troubleshooting the cause of the malfunction.Send crashdumps to Technical SupportThe files generated by crashdumps are not intended to be read and interpreted by theadministrator. Instead, crashdumps should be sent to Radisys Technical Support and allrelevant files should be sent.Downloading crashdump filesAny of the files generated by a crashdump can be downloaded using SCP. All files are kept inthe storage folder called crashdumps. A typical SCP command to download a single file wouldtake the form:scp @‐address>:/crashdumps/‐file>To download all files in one operation, a typical SCP command would be:scp ‐r @‐address>:crashdumpsListing crashdump filesThe SEG command line interface provides the command crashdump to manage the crashdumpfiles stored in non‐volatile memory. The ‐list option provides a list of all files currently storedalong with their sizes in bytes plus the total memory used and available.For example, a typical listing might be:Device:/> crashdump ‐listSize Name‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐46142 2011‐01‐01_00.00.36_rtbld.dump886 2011‐01‐01_00.00.52_dpcore.dumpUsed space: 47028 BytesFree space: 24211456 BytesNote: The default option is ‐list. If no option is specified after the crashdump command, theoption ‐list is assumed.

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