TROUBLESHOOTINGPROBLEM POSSIBLE CAUSE & SOLUTIONSaddle valve is leaking • Turn valve handle clockwise to shut water off.• Make sure that the tube insert (1603) and sleeve (1008-3) is correctly installed as per fig 4• Fully tighten the compression nut to make sure seal is made• Turn valve handle counter clockwise to start water flow• If problem persists, call Rainfresh for assistanceFlow rate is very slow after installation of unit • You may not have pierced the water pipe fully. Turn valve handle clockwise all the way until it can go no further to makesure that valve needle has fully pierced the water pipe.• Call Rainfresh to review installation procedureThere are some black fines in the water • Some carbon fines may persist for several days. These are harmless and frequent running of the unit will clear them morequickly. Running the unit for extended periods of time will NOT help.Water appears milky after installation or afterreplacing cartridges• Water can appear milky after a new cartridge is installed because of tiny air bubbles coming out. These will clear out if youleave the water standing for a few seconds and are harmless. After a few days of use the bubbles will slowly clear away.The cartridge came undone from the head on it’sown• This may indicate high water pressure or water hammer conditions exceeding 100 psi . You may need to install a pressureregulator (set at 60-70 psi max) and a water hammer arrestor on the line. Call Rainfresh for further assistanceThe faucet continues to drip even after shut-off • Replace faucet cartridge• Call Rainfresh to order ceramic disc cartridge kit (1040-2)Monitor does not light up when I press the button • If water is not running through the system and the monitor LED does not light up, you may need to replace the battery(2545)Call Rainfresh to orderLimited 1 Year WarrantyThis system (excluding filter cartridge(s) and battery) is warranted to the original consumer purchaser/owner, for a period of one (1) year, from the date of purchase,against defects in materials or workmanship. The company’s obligation under this warranty shall consist of repair, replacement or credit, at its option, of any part foundby the company inspection to be defective, provided that the product has not been misused, abused, altered or damaged as determined by the company and providedthat only approved Enivrogard/Rainfresh replacement cartridges have been used in the housings. This warranty does NOT apply to the replacement cartridge(s), orbattery which by nature will diminish in performance through normal use and require(s) regular replacement. This warranty does NOT cover, and is intended to exclude,any liability on the part of Envirogard for any incidental damages, consequential damages, labour charges or any other costs incurred in connection with the purchase,installation, use, maintenance or repair of the water filter whether under this warranty or any other warranty implied by law. Some provinces/states do not allow theexclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you mayalso have other rights, which vary from province to province/state to state. This warranty applies only to water filters/systems purchased in Canada or the U.S.A.PARTS LISTPart # Description QtyQCA Replacement cartridge for chloramine, chlorine, taste and odour 1QLV Replacement cartridge for lead, VOC, cyst, chlorine, taste and odour 1726-0 Compression Nut 1/4’ 21008-1 Saddle Valve Complete 11008-3 Tube Sleeve 1/4” 21011-0 Mounting Screws 31040-0 Faucet Assembly Complete 11040-2 Ceramic Disc Assembly 11040-5 Handle Collar 11040-6 Handle 11040-7 Spout O-ring 11040-8 Spout 11040-9 Escutcheon Plate 11040-10 Escutcheon Washer 11040-12 Locating Washer 11040-13 Lock Washer 11040-14 Lock Nut 12612 Acculink T-fitting to attach unit to your refrigerator 11603 1/4” Tube Insert 22545 Battery 12718 Head Cover Insert 12711-1 Monitor Assembly 12714-1 Dual Bridge Connector 12723 Cartridge Top “O” rings 42726 Sump “O” ring 22728 QS2 Head Assembly Complete 1QS2K Inst Feb/09Thank you for purchasing one of our water filters.We are committed to ensuring that you are totally satisfied.If you have any problems, don’t go back to the store, please contact us !Help Line: 1-800-667-8072 Toronto & Area: (905) 884-9388Web Site: www.rainfresh.caENVIROGARD PRODUCTS LIMITED446 MAJOR MACKENZIE DR. E., UNIT 6, RICHMOND HILL, ON L4C 1J2 CANADAP.O. BOX 64, Station A, RICHMOND HILL, ON L4C 4X9 CANADA© COPYRIGHT • ENVIROGARD PRODUCTS LIMITED 2008 • ALL RIGHTS RESERVED4.26121011-0