Ramsey Electronics AM25 Assembly And Instruction Manual

Contents

Ramsey Electronics AM25 Assembly And Instruction Manual Manual pdf 23 page image

AM25 •23The Ramsey Kit WarrantyPlease read carefully BEFORE calling or writing in about your kit. Mostproblems can be solved without contacting the factory.Notice that this is not a "fine print" warranty. We want you to understand your rights and ours too! AllRamsey kits will work if assembled properly. The very fact that your kit includes this new manual isyour assurance that a team of knowledgeable people have field-tested several "copies" of this kitstraight from the Ramsey Inventory. If you need help, please read through your manual carefully, allinformation required to properly build and test your kit is contained within the pages!1. DEFECTIVE PARTS: It's always easy to blame a part for a problem in your kit, Before you concludethat a part may be bad, thoroughly check your work. Today's semiconductors and passive componentshave reached incredibly high reliability levels, and it’s sad to say that our human construction skillshave not! But on rare occasions a sour component can slip through. All our kit parts carry the RamseyElectronics Warranty that they are free from defects for a full ninety (90) days from the date ofpurchase. Defective parts will be replaced promptly at our expense. If you suspect any part to bedefective, please mail it to our factory for testing and replacement. Please send only the defective part(s), not the entire kit. The part(s) MUST be returned to us in suitable condition for testing. Please beaware that testing can usually determine if the part was truly defective or damaged by assembly orusage. Don't be afraid of telling us that you 'blew-it', we're all human and in most cases, replacementparts are very reasonably priced.2. MISSING PARTS: Before assuming a part value is incorrect, check the parts listing carefully to seeif it is a critical value such as a specific coil or IC, or whether a RANGE of values is suitable (such as"100 to 500 uF"). Often times, common sense will solve a mysterious missing part problem. If you'remissing five 10K ohm resistors and received five extra 1K resistors, you can pretty much be assuredthat the '1K ohm' resistors are actually the 'missing' 10 K parts ("Hum-m-m, I guess the 'red' bandreally does look orange!") Ramsey Electronics project kits are packed with pride in the USA. If youbelieve we packed an incorrect part or omitted a part clearly indicated in your assembly manual assupplied with the basic kit by Ramsey, please write or call us with information on the part you needand proof of kit purchase.3. FACTORY REPAIR OF ASSEMBLED KITS:To qualify for Ramsey Electronics factory repair, kits MUST:1. NOT be assembled with acid core solder or flux.2. NOT be modified in any manner.3. BE returned in fully-assembled form, not partially assembled.4. BE accompanied by the proper repair fee. No repair will be undertaken until we have received theMINIMUM repair fee (1/2 hour labor) of $25.00, or authorization to charge it to your credit cardaccount.5. INCLUDE a description of the problem and legible return address. DO NOT send a separate letter;include all correspondence with the unit. Please do not include your own hardware such as non-Ramsey cabinets, knobs, cables, external battery packs and the like. Ramsey Electronics, Inc.,reserves the right to refuse repair on ANY item in which we find excessive problems or damage dueto construction methods. To assist customers in such situations, Ramsey Electronics, Inc., reservesthe right to solve their needs on a case-by-case basis.The repair is $50.00 per hour, regardless of the cost of the kit. Please understand that our techniciansare not volunteers and that set-up, testing, diagnosis, repair and repacking and paperwork can takenearly an hour of paid employee time on even a simple kit. Of course, if we find that a part wasdefective in manufacture, there will be no charge to repair your kit (But please realize that ourtechnicians know the difference between a defective part and parts burned out or damaged throughimproper use or assembly).4. REFUNDS: You are given ten (10) days to examine our products. If you are not satisfied, you mayreturn your unassembled kit with all the parts and instructions and proof of purchase to the factory fora full refund. The return package should be packed securely. Insurance is recommended. Please donot cause needless delays, read all information carefully.

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