10Problem Cause SolutionNothing happens when the thermostatis turned onLow flow...........................................................High limit..........................................................Thermostat not calling for heat................1. Check filter, skimmer basket, pump.2. If a 2-speed pump is used, turn tohigh speed.3. Press and hold the knob for 5seconds. Make sure the flow ratedisplayed on screen is at least 15 gpm.Push the reset button.Turn thermostat to higher temperature.It takes a long time to heat the spa Low input voltage…………………...................Undersized heater……..................................Heat loss from poor weatherconditions (cold, high winds)………..........Defective heating element………...............Call the electric company.Calculate temperature in Heat rise°/hr.= Heater input (kw) x 410 dividedby spa gallonage (This does not takeinto account heat loss due to weather).Use spa cover.Call an electrician.Spa does not reach temperature Low flow……………………………...................... Check filter, skimmer basket, pump.Heating element continuously burningoutHigh input voltage………………….................Poor water chemistry...................................Heating element split open……….............Call the electric company.See Water Chemistry on page 4.Over-acid condition. Watch pH, addacid slowly.Fuses blow or circuit breaker opens Shorted heating elements………................Undersized wire……………………..................Replace element.Replace field wiring.11. TROUBLESHOOTING