Saeco HD8855 User Manual

Also see for Exprelia Evo HD8855: User manual

Contents

Saeco HD8855 User Manual Manual pdf 69 page image

67ENGLISH 67TROUBLESHOOTINGThis chapter summarizes the most common problems you could en-counter with your machine. If you are unable to solve the problem with theinformation below, visit www.philips.com/support for a list of frequentlyasked questions or contact the Philips Saeco hotline in your country. Youfind its contact details in the warranty booklet by-packed separately or onwww.philips.com/support.Machine actions Causes SolutionsThe machine does notswitch on.The machine is not connected tothe electric network.Connect the machine to the electricnetwork.The power button is set on “0”. Check that the power button is set to“I”.The drip tray gets filledalthough no water isdrained.Sometimes water is drained auto-matically by the machine into thedrip tray to manage the rinsing ofthe circuits and ensure optimummachine performance.This is seen as normal machine beha-vior.Coffee is not hot enough. The cups are cold. Preheat the cups with hot water or usethe hot water dispenser.Beverage temperature in the pro-gramming menu is set to low.Ensure that the temperature is set toNormal or High in the beverage pro-gramming menu.Cold milk is being added to thecoffee.Cold milk will reduce the temperatureof the end product. Therefore pleasepre-heat the milk before adding it.No hot water is dispensed. The hot water/steam wand is clog-ged or dirty.Clean the hot water/steam wand(please refer to chapter “Cleaning andmaintenance”).Check if it is clogged by looking intothe spout. Use a pin or needle to makea hole through the limestone.The machine is not fillingthe cup.The machine has not been pro-grammed.Enter the beverage programmingmenu and adjust the coffee length set-ting to your liking for every beverage.Coffee has not enoughcrema.(See note)The blend is unsuitable, coffee isnot freshly roasted or the grind istoo coarse.Change coffee blend or adjust thegrind as explained in chapter “Adju-sting the Ceramic Coffee Grinder”.The coffee beans or the pre-ground coffee are too old.Ensure that fresh coffee beans or pre-ground coffee are being used.The milk was not frothed. The Carafe is dirty or not insertedcorrectly.Verify the correct cleaning of the carafeand its insertion.