30Problems Causes SolutionsThe machine does not turn on. The machine is not connected to thepower source.Connect the machine to the power source.7KHSOXJKDVQRWEHHQSOXJJHGLQWRWKHEDFNRIWKHPDFKLQHInsert the plug into the machine’s powersocket.0DFKLQHLQVWDQGE\ 3UHVVWKHEUHZEXWWRQWRVWDUWWKHPDFKLQHCoffee is not hot enough. The cups are cold. Warm the cups with hot water.Hot water or steam is not dispensed. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin.Coffee has little crema. 7KHFRIIHHEOHQGLVXQVXLWDEOHRUFRIIHHis not freshly roasted.&KDQJHFRIIHHEOHQGThe machine takes a long time to warmup or the amount of water dispensedfrom the wand is too little.7KHPDFKLQH¶VZDWHUFLUFXLWLVREVWUXFWHGE\OLPHVFDOHEXLOGXSDescale the machine.7KHEUHZJURXSGRHVQRWFRPHRXW 7KHEUHZJURXSLVRXWRISODFH Turn the machine on. Close the service door.7KHEUHZJURXSLVDXWRPDWLFDOO\SODFHGLQWKHcorrect position.Dregdrawer is inserted. 5HPRYHWKHGUHJGUDZHU¿UVWWKHQWKHEUHZgroup.7KHPDFKLQHJULQGVWKHFRIIHHEHDQVEXWno coffee comes out.(see note)Water tank is empty. Fill the water tank and prime the water circuitagain.Brew group is dirty. &OHDQWKHEUHZJURXSThe water circuit is not primed. 3ULPHWKHFLUFXLWDJDLQE\GLVSHQVLQJZDWHUfrom the hot water wand.Rare event that occurs when the machi-ne is automatically adjusting the dose.%UHZDIHZFRIIHHVDVGHVFULEHGLQWKHmanual.7KHFRIIHHYROXPHNQRELVWXUQHGWRthe left.7XUQWKHNQREFORFNZLVHThe coffee is too weak.(see note)Rare event that occurs when the machi-ne is automatically adjusting the dose.%UHZDIHZFRIIHHVDVGHVFULEHGLQWKHmanual.&RIIHHLVEUHZHGVORZO\(see note)&RIIHHLVWRR¿QH Adjust the grinder to a coarse grind (seepage 16).Circuit is not primed. 3ULPHWKHFLUFXLWDJDLQE\GLVSHQVLQJZDWHUfrom the steam wand.7KHEUHZJURXSLVGLUW\ &OHDQWKHEUHZJURXSCoffee leaks out of the dispensing head. Dispensing head is clogged. Clean the dispensing holes with a soft cloth.Brewing does not start. &RIIHHEHDQOLGLVQRWFORVHGSURSHUO\ &RUUHFWO\SODFHWKHOLGRQWKHFRIIHHEHDQKRSSHUDQGSUHVVLW¿UPO\7KHPDFKLQHJULQGVWKHFRIIHHEXWFRIIHHGRHVQRWEUHZThe opti-dose adjustment is not at theoptimal setting.Change the opti-dose adjustment(see page 15).Note: If dealing with an initial start-up or if the coffee blend has been changed, a certain number of coffees must bebrewed in order to allow the machine to optimize the parameters.Please contact Saeco or an authorized service center for any problems not covered in the above table or when thesuggested solutions do not solve the problem.TROUBLESHOOTING