Getting to Know the Handheld Computer 33Setting otherPreferences Ge Getting to Knowthe Handheld 2 Setting otherPreferences Ge 2 Sprint PCSWireless Web GeGetting to Know theHandheld ComputerTroubleshootingBefore contacting Sprint PCS Customer Service Solutions, trythe following: Make sure that the battery is properly attached to yourphone. Make sure that the battery is fully charged. Make sure that there is no visible physical damage to yourphone or battery. Make sure that the cradle/charger is plugged in to aworking receptacle. Perform a soft or hard reset of the Sprint PCS Phone by un-screwing the top of the stylus and using the small pin topress the reset button located on the back of your phone.For more information, see "Resetting Your Handheld" onpage 34.
