English - 24Getting Remote SupportSamsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:• Diagnose your TV• Adjust the TV settings for you• Perform a factory reset on your TV• Install recommended firmware updatesHow Does Remote Support Work?Having a Samsung Tech remotely service your TV is easy.1. Call the SamsungContact Center andask for remote support.2. Open the menu onyour TV and go to theSupport section.3. Select RemoteManagement, and thenread and agree to theservice agreements.When the PIN screenappears, provide thePIN number to theagent.4. The agent will thenaccess your TV. That'sit!Caring for the TV- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debrisoff before watching TV.- The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screencarefully using a soft cloth to prevent scratches.Do not spray water or any liquid directly onto the TV. Anyliquid that goes into the product may cause a failure, fire, orelectric shock.Turn off the TV, and then gently wipe away smudges andfingerprints on the screen with a micro-fiber cloth. Cleanthe body of the TV with a soft cloth dampened with a smallamount of water. Do not use flammable liquids (benzene,thinners, etc.) or a cleaning agent. For stubborn smudges,spray a small amount of screen cleaner on the cloth.[UH6300-6350-ZC]BN68-05942B-02L02.indb 24 2014-05-29 10:51:29