Samsung AQV09N Series User Manual

Also see for AQV09N Series: Installation manual

E-7ENGLISHSolving Common ProblemsBefore contacting the after-sales service, perform the following simple checks.They may save you the time and expense of an unnecessary call.Problem Explanation/SolutionThe air conditioner does notoperate at all. Check if power is on and operate the air conditioner again. Check if the circuit breaker is switched off. Check if Off Timer is set.The temperature is not adjusted.  Check if you selected the Fan mode.The air conditioner does not operatein the HEAT mode. Check if the air conditioner is cooling only model. Check if the remote control is for cooling only model.The cool(warm) air does not comeout from the air conditioner. Check if set temperature higher(lower) than current temperature. Check if you selected the Fan mode. Select the Cool, Heat, Auto or Drymode. Check if the air filter is blocked by dirt. Clean the air filter regularly. Check if the there is cover on the outdoor unit or any obstacle.Remove the cover or obstacle. Check if you installed the air conditioner under direct sunlight. The window or door may be opened. Check if you turn on the air conditioner just now.It takes about 3 minutes to cool or heat the room. Check if the drain pipe is too long.The fan speed is not adjusted.  In Dry mode, the fan speed is selected automatically.The remote control doesnot operate. Check if the battery is discharged. Replace the battery. Check if the remote control sensor is blocked. Check if the air conditioner is placed near strong light.The Timer is not set.  Check if you pressed the button after selecting time.Odor is permeated in theroom during operation. Check if you use the air conditioner in smoky area or there is a smell.Ventilate the room or select the Fan mode for 1~ hours.The indoor unit indicatorflashes. Press the button to turn on the air conditioner again.Switch the circuit breaker off and switch on it again.Strange sound is heard fromthe air conditioner. The sound is heard when the refrigerant gas flow is changed dependingon the use of the air conditioner. When you press the button, noise may be heard that theair conditioner sense the airflow blade.Water drops from the outdoorunit connection part. Water may form due to the difference of the temperature.AUTO- DIAGNOSTIC FUNCTIONThis air conditioner has an auto-diagnostic function in case a failure will happen.When error occurs, the Lamp will blink.Before contacting customer call center green number, please ask to installer tomake a double check of installation unless there’s a full evidence of SAMSUNGproduct problem.Air Marketing Group LLC141 Kinderkamack Rd, Park Ridge, NJ 07656 Tel: 201-782-1782 Fax: 201-782-1783 Web: www.amgair.com Email: info@amgair.com

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