Samsung ElectronicsReference SheetClassification Class DescriptionSmellsQ Whenever the air conditioner is turned on, it stinks.A There are no components in the air conditioner sending out chemical smells. But, when the air conditioneris turned on, other smell sources are sucked into the air conditioner and get out of it. So, find and root outthe smell sources. Generally, when the drain hose is taken out to the washing room or there are sourcesof smells such as a diaper bin, a shoe shelf or a socks bin, bad smells generate. Also, it occurs where glasscleaners or air fresheners are used; when they are sucked in interacting with dusts and moistures inside, badsmells generate. These kinds of organic materials noxious to human bodies. So, we recommend against theuse of them.Q Whenever the air conditioner is turned on, it smells sour.A When the room is papered recently, its paste smells would be sucked inside. Also, when the air conditioneris installed in the study room of young boys loving sweat-generating activities such as the basketball,excessive sweats evaporate and get sucked into the air conditioner resulting in bad smells. So, find and rootout the problem or refresh the room frequently.Q Whenever the air conditioner is turned on, it smells musty.A It is due to the improper keeping of the product after its use. When keeping the product, dry up the insidewith the operation of Ventilation to prevent must. When the product is kept without drying up the insidewith Ventilation, mold would grow inside resulting in must. So, open the windows and switch on theVentilation function to get rid of the saturated smell inside.Q Whenever the air conditioner is turned on, it sends out bad smells such as stale smells.A It occurs generally when there are pet animals in the house. Their smells stay at the same place.But, when the air conditioner is turned on, the air gets circulated resulting in the circulation of the smells.So, find and root out the problem or refresh the room frequently.Q It sends out bad smells.A When the air filter is filthy, it could send out bad smells. So, clean the filter and ventilate the room with thewindows open while operating the Ventilation function.OperationQ It won't start.A There is a power failure or it is plugged out. Also, check if the power distribution panel is switched off.Q It goes off during operation.A When the hot air does not escape properly, it goes off during operation. It occurs when it does not ventilateproperly because the outdoor unit is covered, the back of the outdoor unit is blocked by a cardboard or aplywood panel, and the front of the outdoor unit is blocked by the closed window or other obstacles.Clear the above obstacles from the outdoor unit.Q It generally works properly. But, when it's considerably hot, it goes off during operation.A It occurs when the outdoor unit is exposed to direct sunlight and the hot air does not escape properly.Set up a sun blind over the outdoor unit and clear the neighboring obstacles from the outdoor unit toprovide good ventilation. When it goes off frequently during a heat wave, it would prevent the turn-off andincrease the cooling capacity cleaning the outdoor unit or spraying some water to the heat exchanger.Q The remote controller won't operate.A When the batteries run out or the transmitter or receiver of the remote controller is blocked by obstacles,change the batteries or keep the obstacles away from the controlling area. Also, the remote controller maynot work under intensive light from a 3-wave length lamp or a neon sign due to the EMI. In this case, takethe remote controller closer to the receiver.14-5