Getting Started 17Formatting a Windows Phone 8Normally, if you want to reset your phone to the factorydefault settings: From the Home screen, touch Settings .Under thesystem menu, touch about ➔ reset your phone ➔ yes.For more information, refer to “About” on page 105.Warning! Formatting erases all user data stored on the device.If necessary, there is another way to reset or formatyour phone:1. Press and hold the Power/Lock key to power off thephone, if necessary.2. Press both the Power/Lock key and theVolume Down key.3. Press and hold only the Volume Down key.4. The screen will display a large exclamation mark.5. Press and release these keys in sequence:Volume Up key ➔ Volume Down key ➔Power/Lock key ➔ Volume Down key.6. The phone will begin the reformatting process.Warning! Do not remove the battery while formatting yourphone. Wait until the device switches on anddisplays the Home screen.After formatting is complete, the Start-up Wizard screendisplays. For more information, refer to “Using the Start-upWizard” on page 13.Power/Lock keyVolumeDown keyCamera keyVolumeUp key
