1111 8888Before contacting the after-sales service, perform the following simple checks. If you cannot solve the problemusing the instructions below, note the model and serial number of the television and contact your local dealer.ProblemNo sound or pictureNormal picture but no soundNo picture or black and white pictureSound and picture interferenceBlurred or snowy picture, distorted soundRemote control malfunctionsIrregular colour (purity problem)Checks/Explanation/Solution◆ Check that the mains lead has been connected to a wall socket and the wallsocket is switched on.◆ Check that you have pressed the On/Off button (POWER) on the front panel.◆ Check the picture contrast and brightness settings.◆ Check the volume.◆ Check the volume.◆ Check that the MUTE has not been pressed on the remote control (if it has,the symbol is displayed on the screen).◆ Adjust the colour settings.◆ Press the P.STD .◆ Try to identify the electrical appliance that is affecting the television and move itfurther away.◆ Plug your television into a different mains socket.◆ Check the direction, location and connections of your aerial. This interference isoften due to the use of an indoor aerial.◆ Replace the remote control batteries.◆ Clean the upper edge of the remote control (transmission window).◆ Check the battery terminals.◆ Check that the remote control sensor on the front of the television is notobstructed.◆ Check that there is not a bright lamp close to the television that is attenuating theremote control signal and preventing it from being detected by the television.◆ See below.PPPP roblems and SolutionsA degaussing coil is mounted around the picture tube, so you do not normally need to degauss the televisionmanually.If you move the television to a different position and colour patches appear on the screen, you must:◆ Switch the television off by pressing the On/Off button (POWER) on the front panel◆ Unplug the television from the wall socket◆ Leave the television for two hours to allow the automatic degauss function to take effect☛ Always make sure that the television is switched off by pressing the On/Off button (POWER) if it is to be leftunattended.RRRR emoving Colour Patches (Automatic Degaussing)