14.5 < Troubleshooting>5 Open the fuser door.6 Locate the jammed paper and pull it out.7 Close the fuser door.8 Close the rear cover. Printing automatically resumes.Tips for avoiding paper jamsBy selecting the correct media types, most paper jams can be avoided.When a paper jam occurs, follow the steps outlined on page 14.2.• Follow the procedures on page 5.6. Ensure that the adjustable guidesare positioned correctly.• Do not overload the tray. Ensure that the paper level is under thebrackets of the tray 1.• Do not remove paper from the tray while your machine is printing.• Flex, fan, and straighten paper before loading.• Do not use creased, damp, or highly curled paper.• Do not mix paper types in a tray.• Use only recommended print media. See page 5.2 .• Ensure that the recommended print side of print media is facing up inthe mamual tray and tray 1.1 fuser door1Understanding display messagesMessages appear on the control panel display to indicate the machine’sstatus or errors. Refer to the tables below to understand the messages’meaning and correct the problem if necessary. Messages and theirmeanings are listed in alphabetical order.Messages in the colored cells are available only with CLX-3160FN.Note• When you call for service, it is very convenient to tell theservice representative the display message.Message Meaning Suggested solutions[Color]Toner EmptyThe color tonercartridge has runout. The machinestops printing.Replace the colortoner cartridge with anew one. See page13.5[Color]Toner LowThe correspondingcolor toner cartridgeis almost empty.Take out the tonercartridge andthoroughly shake it.By doing this, you cantemporarilyreestablish printingoperations.[Color] TonerSupply ErrorThe machinereceived severalpapers with manyimages, and it cannot supply the tonerproperly.Unplug the powercord and plug it backin. If the problempersists, please callfor service.[COMM. Error]The machine has acommunicationproblem.Ask the sender to tryagain.[Incompatible]The machine hasreceived a fax fromwhich is registeredas a junk fax.The received fax datawill be deleted.Reconfirm junk faxsetup. See page 10.2[Line Error]Your machinecannot connect withthe receiving faxmachine or has lostcontact because of aproblem with thephone line.Try again. If theproblem persists, waitan hour or so for theline to clear and tryagain.Or, turn the ECMmode on. See page10.1.[No Answer]The receiving faxmachine has notanswered afterseveral redialattempts.Try again. Make surethat the receivingmachine isoperational.
