TroubleshootingEnglish54TroubleshootingCheckpointProblem ActionThe product does notturn on.• Tap Power to turn the product on.• Make sure the power cord is properly plugged in.• Make sure the circuit breaker is on.• Make sure the power cord is plugged into a power outletrated for this product.The product does notoperate.• Make sure the door is closed, and then tap Start/Pause .• If you hear water flowing or boiling sounds, the product ispreparing for a steam process. This is normal.• Make sure Child Lock is off.• The product may not operate if you have used any liquidother than water. Please contact a Samsung service center.The product makessounds.• The product may generate sounds when the compressoroperates. This is normal.• The product may generate sounds when it circulates air. Thisis normal.• The product may generate sounds before and during a steamprocess. This is normal.• The product may generate sounds to pump out and drain thewater. This is normal.• When opening the door, sounds may come from the RefillTank when the water is flowing through the pipe. This isnormal.• If noises become louder, contact a Samsung service center.The control paneldoes not work.• After plugging in the product, wait for a moment and tryagain. The control panel will respond 10 seconds after thepower cord has been plugged in.• Clean the control panel and try again. If the problemcontinues, contact a Samsung service center.The product vibrates. • Make sure the product is installed on a solid, level surface.• Make sure the product is level.The Refill Tank isempty after one use.• The product consumes more water the first time it is used.This is normal.Steam or air iscoming out from thedoor.• Make sure there are no items caught in the door.• Make sure the door is properly closed.