Samsung DU7200 User Manual

Also see for DU8000: Simple User Guide

Channel and Broadcast Issues202 "Weak or No Signal" displayed in TV mode or cannot findchannel.202 The TV is not receiving all channels.202 The captions are not provided on a digital channel.202 Broadcasting is deactivated.External Device Connectivity Issues203 The "Mode Not Supported" message appears.203 The video is OK but there is no audio.203 I want to connect to a PC and mobile device via screenmirroring.204 No screen appears when connecting the TV to an externaldevice.204 I want to connect to a Bluetooth speaker.204 The PC screen does not appear or it flickers.Network Issues205 Wireless network connection failed. Unable to connect to awireless access point. Unable to connect to the network.205 Wired network connection failed.205 Connected to a local network, but not to the Internet.Anynet+ (HDMI-CEC) Issues206 What is Anynet+?206 Anynet+ does not work. The connected device is notdisplayed.207 I want to start Anynet+. I also want the connected devices toturn on when the TV is turned on.207 I want to exit Anynet+. It is inconvenient to turn on otherdevices because the TV also turns on. It is inconvenientbecause the connected devices (e.g. set-top box) turn offtogether.207 The message "Connecting to Anynet+ device..." or"Disconnecting from Anynet+ device" appears on the screen.207 The Anynet+ device won't play.Remote Control Issues208 The remote control does not work.208 External devices cannot be operated with the TV remotecontrol.Recording Issues209 The Timeshift or recording function cannot be used.209 Cannot record videos received from an external device orSamsung TV Plus.210 The "Format Device" message appears when the Timeshiftor recording function is used.210 The recorded files on the TV are not played back on a PC.Apps211 I cannot find the app I want.211 I launched an app, but it's in a different language. How can Ichange the language?211 The app does not work properly. Its image quality is poor.211 The Smart Hub Home Screen keeps appearing whenever youturn on the TV.Media Files212 Some files are interrupted during playback.212 Some files can't be played.Voice Assistant Issues213 The microphone is off.213 The voice commands do not work well.213 Bixby/Alexa answers although I did not call it.214 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.214 Voice recognition does not work with the Samsung SmartRemote unlike other features. There is no response even ifthe Voice Assistant button is pressed.214 During voice recognition, the heavy load message appearsand the function does not work.214 I want to see weather information of the desired area.Other issues215 The TV is hot.215 The TV smells like plastic.215 The settings are lost after 5 minutes or every time the TV isturned off.215 The TV is tilted to the side.215 The stand is wobbly or crooked.216 I want to know how to attach and remove the TV stand.216 A POP (TV’s internal banner ad) appears on the screen.216 The TV is making a popping noise.