materials related to Orange and its services, or if you do notwish us to pass on your details to any other reputableorganisations for sales and marketing purposes.direct debitPaying by Direct Debit is a convenient way to pay. If you're apay monthly customer you will still be sent a detailed monthlystatement but won't have to remember to send a cheque eachmonth. To set up a Direct Debit payment call 150 from yourOrange phone.If you're a pay as you go customer you can combine controlwith peace of mind, topping up from as little as £10 a monthto £100. You can change or cancel your Direct Debit anytime,just give 14 days notice. To set up a Direct Debit payment call450 from your Orange phone.allowing access to your Orange accountIt can sometimes be useful for someone else to have accessto your account, for example if you have more than oneOrange phone in your name. As an account holder you canchoose to allow information only access and access which willallow changes to be made. Please call customer services whowill send you a form.reference161paperwork14-day phone returnThe 14-day phone return only applies to new phones andexcludes upgrades and reconditioned phones. If you areunsatisfied with our service in any way, you can return yourphone within 14 days of purchase, and we will reimburse youthe cost of purchase and your connection charge. All werequest is that you pay for the calls you’ve already made and apercentage of the monthly subscription. Simply fill in the formsupplied with your phone and take it along with your phone toyour stockist. You should retain the form for your records.data protectionWe will use the personal information you supply us to helpmanage your Orange account efficiently, for example, to assistin handling queries, sending bills (excluding pay as you go) orto send you information on products and services which maybe of particular interest to you. From time to time, we maypass information about you to third parties or governmentagencies. Full details are given in the terms and conditionsbooklet.Please call Orange customer services on07973 100 150 or, if you are a pay as you go customer, on07973 100 451 if you do not wish to receive any marketingreference160