161TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Somesituations may not apply to your device.The subject’s eyes appear redRed eyes occur when the subject’s eyes reflect light from the camera flash.• Set the flash option to Auto + Red-eye or Fill in + Red-eye.• If the photo has already been taken, tap → Edit → Portrait → Red-eye fix in Gallery.Photos have dust spotsIf dust particles are present in the air, you may capture them in photos when you use theflash.• Turn the flash off or avoid taking photos in a dusty place.• Adjust the ISO sensitivity. (p. 80)Photos are blurredBlurring can occur if you take photos in low light conditions or hold the device incorrectly.• Half-press the Shutter button to ensure the subject is focused.• Set the image stabiliser option.• Use a tripod to prevent your device from shaking.