For Assistance 318 From home, tap Apps > Settings > Mobile networks > Access Point Names >More > Reset to default.Problem: Battery level goes down quickly.Solution: Are you where signal is weak or have been out of service area for a long period? Callingwhere signal is weak or being out of service area uses a lot of Battery.Problem: Cannot install applications.Solution: Applications cannot be installed with only a little free space on the phone. To check freespace, see Storage Settings. Applications not supported by your phone cannot be installed.Problem: Cannot unlock screen.Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace theBattery, and then power the phone on again. Data that was being edited is erased after the phone ispowered on again.Boost Account Information and HelpFind out about managing your account online and on your phone, buying additional minutes for your plan,and getting help.For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at:boostmobile.com.Manage Your AccountAccess information about your account. You can:● Check your minutes.● Re-Boost (add money to your account).● Change plans.● And more.From Your PhoneAccess account information and other self-service tools from Boost Zone.■ From home, tap Apps > Boost Zone .You can also dial directly for access to certain information:● Dial (#BAL) to check account balance.● Dial (#ADD) to make a payment.
