Access Email and Data Services on Internationally on CDMANetworksIf data service is available on a CDMA network, then you only need to set the phone to CDMA, you willnot need to select the specific carrier. Selecting a specific carrier is only necessary for providers on theGSM network. If your phone has automatically selected a GSM network while traveling, then you willneed to set the phone to CDMA to access CDMA data services. (See Set Network Mode Options.) Visitsprint.com/sww for a list of services available in each country.International Roaming Status MessagesYou may receive status messages under certain conditions. Before contacting Sprint WorldwideCustomer Support, note the message, numeric code, and the conditions under which it appeared. Thefollowing table lists and describes the status messages.Status Messages Message DescriptionNumber Not in Service The number that you entered is not valid.User Not Available The phone that you called is either busy, out-of-range, orturned off. Please try again later.User Not Authorized The phone that you called is either busy, out-of-range, orturned off. Please try again later.Please Try Later This service is temporarily not available. Please try again later.Service Restricted Service may not be activated properly. Please contact SprintCustomer Service to report the issue for resolution.Service Not Available This feature is not available on the current network.Emergency Calls OnlyEither the service is not activated properly or the currentnetwork is available for emergency calling only. Adjust yournetwork settings to check for other available networks. Ifservice is still not available after adjusting the settings, contactSprint Customer Service to report the issue for resolution.System Busy. Try Later The system is experiencing heavy traffic. Please try again later.Service Conflict This service cannot be enabled because an incompatibleservice has already been turned on.Please Try Again An error occurred. Note the error code and try again.Sprint Worldwide Wireless Service 121
