Samsung GH68-26667A User Manual

Contents

Changing Your Settings 70Self-helpA customer care (diagnostic) solution is provided on this handset. This solution allows your carrier to efficientlysolve subscriber service issues from a T-Mobile portal. To use this feature:1. From the Idle menu, dial 611 then press from the handset to diagnose.Self-Help software immediately captures the call and displays a menu screen that displays frequently askedquestions, troubleshooting and other tips and tricks.2. Using this portal, you can automatically configure your handset, using step-by-step instructions. You canalso make account inquiries and pay bills.Note: For more information, please contact T-Mobile customer service.