Troubleshooting146Error messages appear when launching the FM radioThe FM radio application on your device uses the headsetcable as an antenna. Without a headset connected, the FMradio will be unable to receive radio stations. To use the FMradio, first ensure that the headset is properly connected.Next, scan for and save the available radio stations.If you still cannot use the FM radio after performing thesesteps, try accessing your desired station with another radioreceiver. If you can hear the station with another receiver,your device may require service. Contact a Samsung ServiceCenter.Error messages appear when opening music filesSome music files may not play on your device for a number ofreasons. If you receive error messages when opening musicfiles on your device, try the following:● Free some memory by transferring files to a computer ordeleting files from your device.● Ensure that the music file is not Digital Rights Management(DRM)-protected. If the file is DRM-protected, ensure thatyou have the appropriate licence or key to play the file.● Ensure that your device supports the file type.Another Bluetooth device is not located● Ensure that the Bluetooth feature is activated on yourdevice.● Ensure that the Bluetooth feature is activated on the deviceyou wish to connect to, if necessary.● Ensure that your device and the other Bluetooth device arewithin the maximum Bluetooth range (10 m).If the tips above do not solve the problem, contact a SamsungService Center.
