Troubleshooting 77TroubleshootingWhen you turn on your phone or while you areusing the phone, it prompts you to enter one ofthe following codes:Code Try this to solve the problem:PasswordWhen the phone lock feature is enabled,you must enter the password you set forthe phone.PINWhen using the phone for the first timeor when the PIN requirement is enabled,you must enter the PIN supplied withthe SIM card. You can disable this featureby using the PIN lock menu.Code Try this to solve the problem:PUKYour SIM card is blocked, usually as aresult of entering your PIN incorrectlyseveral times. You must enter the PUKsupplied by your service provider.PIN2When you access a menu requiring thePIN2, you must enter the PIN2 suppliedwith the SIM card. For details, contactyour service provider.Your phone displays "Service unavailable" or"Network error"When you are in areas with weak signals or poor reception,•you may lose reception. Move to another area and try again.You cannot access some options without a subscription.•Contact your service provider for more details.
