ctroubleshootingThe audio quality of the call is poor.• Ensure that you are not blocking the phone’sinternal antenna.• When you are in areas with weak signals or poorreception, you may lose reception. Move toanother area and try again.You select a contact to call, but the call is notdialled.• Ensure that the correct number is stored in thecontact list.• Re-enter and save the number, if necessary.The battery does not charge properly orsometimes the phone turns itself off.• The battery terminals may be dirty. Wipe bothgold-coloured contacts with a clean, soft clothand try charging the battery again.• If the battery will no longer charge completely,dispose of the old battery properly and replace itwith a new battery.Your phone is hot to the touch.When you use several applications at once, yourphone requires more power and may heat up.This is normal and should not affect your phone’slifespan or performance.