Troubleshooting113Another Bluetooth device is not located• Ensure that the Bluetooth wireless feature is activated on your device.• Ensure that the Bluetooth wireless feature is activated on the device you wish to connectto, if necessary.• Ensure that your device and the other Bluetooth device are within the maximumBluetooth range (10 m).If the tips above do not solve the problem, contact a Samsung Service Centre.A connection is not established when you connect the device to acomputer• Ensure that the USB cable you are using is compatible with your device.• Ensure that you have the proper drivers installed and updated on your computer.• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higherinstalled on your computer.• Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installedon your computer.A small gap appears around the outside of the device case• This gap is a necessary manufacturing feature and some minor rocking or vibration ofparts may occur.• Over time, friction between parts may cause this gap to expand slightly.www.devicemanuals.euEnsure that the USB cable you are using is compatible with your device.www.devicemanuals.euEnsure that the USB cable you are using is compatible with your device.Ensure that you have the proper drivers installed and updated on your computer.www.devicemanuals.euEnsure that you have the proper drivers installed and updated on your computer.If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higherwww.devicemanuals.euIf you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higherEnsure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installedwww.devicemanuals.euEnsure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installedwww.devicemanuals.euA small gap appears around the outside of the device casewww.devicemanuals.euA small gap appears around the outside of the device caseThis gap is a necessary manufacturing feature and some minor rocking or vibration ofwww.devicemanuals.euThis gap is a necessary manufacturing feature and some minor rocking or vibration ofwww.devicemanuals.euOver time, friction between parts may cause this gap to expand slightly.www.devicemanuals.euOver time, friction between parts may cause this gap to expand slightly.