Troubleshooting154Error messages appear when launching the FM radioThe FM radio application on your Samsung mobile deviceuses the headset cable as an antenna. Without a headsetconnected, the FM radio will be unable to receive radiostations. To use the FM radio, first ensure that the headsetis properly connected. Next, scan for and save the availableradio stations.If you still cannot use the FM radio after performing thesesteps, try accessing your desired station with another radioreceiver. If you can hear the station with another receiver,your device may require service. Contact a Samsung ServiceCentre.Error messages appear when opening music filesSome music files may not play on your Samsung mobiledevice for a variety of reasons. If you receive error messageswhen opening music files on your device, try the following:Free some memory by transferring files to a PC or deleting●files from your device.Ensure that the music file is not Digital Rights Management●(DRM)-protected. If the file is DRM-protected, ensure thatyou have the appropriate licence or key to play the file.Ensure that your device supports the file type.●www.devicemanuals.euError messages appear when opening music fileswww.devicemanuals.euError messages appear when opening music filesError messages appear when opening music filesSome music files may not play on your Samsung mobilewww.devicemanuals.euSome music files may not play on your Samsung mobiledevice for a variety of reasons. If you receive error messageswww.devicemanuals.eudevice for a variety of reasons. If you receive error messageswhen opening music files on your device, try the following:www.devicemanuals.euwhen opening music files on your device, try the following:Free some memory by transferring files to a PC or deletingwww.devicemanuals.euFree some memory by transferring files to a PC or deletingEnsure that the music file is not Digital Rights Managementwww.devicemanuals.euEnsure that the music file is not Digital Rights Management(DRM)-protected. If the file is DRM-protected, ensure thatwww.devicemanuals.eu(DRM)-protected. If the file is DRM-protected, ensure thatyou have the appropriate licence or key to play the file.www.devicemanuals.euyou have the appropriate licence or key to play the file.Ensure that your device supports the file type.www.devicemanuals.euEnsure that your device supports the file type.