Troubleshooting119The device beeps and the battery icon is emptyYour battery is low. Recharge or replace the battery to continue using the device.The battery does not charge properly or the device turns offThe battery in the device is not user replaceable. If you have problems with the battery orneed it replaced, take the device to a Samsung Service Centre.Your device is hot to the touchWhen you use applications that require more power or use applications on your device for anextended period of time, your device may feel hot to the touch. This is normal and should notaffect your device’s lifespan or performance.Error messages appear when launching the cameraYour Samsung device must have sufficient available memory and battery power to operatethe camera application. If you receive error messages when launching the camera, try thefollowing:r Charge the battery or replace it with a battery that is fully charged.r Free some memory by transferring files to a computer or deleting files from your device.r Restart the device. If you are still having trouble with the camera application after tryingthese tips, contact a Samsung Service Centre.Error messages appear when opening music filesSome music files may not play on your Samsung device for a variety of reasons. If you receiveerror messages when opening music files on your device, try the following:r Free some memory by transferring files to a computer or deleting files from your device.r Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file isDRM-protected, ensure that you have the appropriate licence or key to play the file.r Ensure that your device supports the file type.