Samsung GT-S3350 User Manual

Contents

Troubleshooting 65Others cannot hear you speaking on a callEnsure that you are not covering the built-in•microphone.Ensure that the microphone is close to your mouth.•If using a headset, ensure that it is properly connected.•Audio quality is poorEnsure that you are not blocking the phone's internal•antenna.When you are in areas with weak signals or poor•reception, you may lose reception. Move to another areaand try again.When dialling from contacts, the call is notconnectedEnsure that the correct number is stored in the contact•list.Re-enter and save the number, if necessary.•Calls are being droppedWhen you are in areas with weak signals or poor reception,you may lose your connection to the network. Move toanother area and try again.Outgoing calls are not connectedEnsure that you have pressed the Dial key.•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone•number you are dialling.Incoming calls are not connectedEnsure that your phone is turned on.•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the•incoming phone number.