Samsung GT-S3353 User Manual

Also see for GT-S3353: User manual

Troubleshooting 65TroubleshootingWhen you turn on your phone or while you areusing the phone, it prompts you to enter one ofthe following codes:Code Try this to solve the problem:PasswordWhen the phone lock feature is enabled,you must enter the password you set forthe phone.PINWhen using the phone for the first time orwhen the PIN requirement is enabled, youmust enter the PIN supplied with the SIMcard. You can disable this feature by usingthe PIN lock menu.Code Try this to solve the problem:PUKYour SIM card is blocked, usually as a resultof entering your PIN incorrectly severaltimes. You must enter the PUK supplied byyour service provider.PIN2When you access a menu requiring thePIN2, you must enter the PIN2 suppliedwith the SIM card. For details, contact yourservice provider.Your phone displays "Service unavailable" or"Network error"When you are in areas with weak signals or poor•reception, you may lose reception. Move to another areaand try again.You cannot access some options without a subscription.•Contact your service provider for more details.