atroubleshootingIf you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a serviceprofessional.While using your phone, the following messagesmay appear:Message Try this to solve the problem:Insert SIMcard toaccessnetworkservicesEnsure that the SIM card is installedcorrectly.Phone lockWhen the phone lock feature isenabled, you must enter thepassword you set for the phone.PIN codeWhen using the phone for the firsttime or when the PIN requirement isenabled, you must enter the PINsupplied with the SIM card. You candisable this feature by using the PINlock menu.Enter PIN2When you access a menu requiringPIN2, you must enter the PIN2supplied by the SIM card. Fordetails, contact your serviceprovider.Message Try this to solve the problem:
