Troubleshooting114TroubleshootingWhen you turn on your device or while you areusing the device, it prompts you to enter one ofthe following codes:Code Try this to solve the problem:PasswordWhen the device lock feature isenabled, you must enter the passwordyou set for the device.PINWhen using the device for the firsttime or when the PIN requirementis enabled, you must enter the PINsupplied with the SIM card. You candisable this feature by using the PINlock menu.Code Try this to solve the problem:PUKYour SIM card is blocked, usually as aresult of entering your PIN incorrectlyseveral times. You must enter the PUKsupplied by your service provider.PIN2When you access a menu requiring thePIN2, you must enter the PIN2 suppliedwith the SIM card. For details, contactyour service provider.Your device displays "Service unavailable" or"Network error"When you are in areas with weak signals or poor•reception, you may lose reception. Move to another areaand try again.You cannot access some options without a subscription.•Contact your service provider for more details.
