54The touch screen responds slowly orimproperlyIf your phone has a touch screen and the touch screen is notresponding properly, try the following:Remove any protective covers from the touch screen.•Protective covers may prevent the device from recognisingyour inputs and are not recommended for touch screendevices.Ensure that your hands are clean and dry when tapping the•touch screen.Restart your phone to clear any temporary software bugs.•Ensure that your phone software is upgraded to the latest•version.If the touch screen is scratched or damaged, take it to your•local Samsung Service Centre.Calls are being droppedWhen you are in areas with weak signals or poor reception, youmay lose your connection to the network. Move to another areaand try again.Outgoing calls are not connectedEnsure that you have pressed the Dial key.•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone number•you are dialling.
