64A connection is not established when youconnect the phone to a PCEnsure that the PC data cable you are using is•compatible with your phone.Ensure that you have the proper drivers installed•and updated on your PC.Your phone freezes or has fatal errorsIf your phone freezes or hangs, you may need to closeprograms or reset the device to regain functionality. Ifyour phone is still responsive but a program is frozen,close the program using the task manager. If yourphone is frozen and unresponsive, remove the battery,replace the battery, and turn on the phone.