atroubleshootingIf you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a serviceprofessional.When you turn on your phone or while you areusing the phone, it prompts you to enter one ofthe following codes:Code Try this to solve the problem:PasswordWhen the phone lock feature is enabled,you must enter the password you set forthe phone.PINWhen using the phone for the first time orwhen the PIN requirement is enabled, youmust enter the PIN supplied with the SIMor USIM card. You can disable this featureby using the PIN lock menu.PUKYour SIM or USIM card is blocked, usuallyas a result of entering your PIN incorrectlyseveral times. You must enter the PUKsupplied by your service provider.PIN2When you access a menu requiring thePIN2, you must enter the PIN2 suppliedwith the SIM or USIM card. For details,contact your service provider.Code Try this to solve the problem: