Troubleshooting96A connection is not established when you connect the device to acomputer• Ensure that the USB cable you are using is compatible with your device.• Ensure that you have the proper drivers installed and updated on your computer.• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higherinstalled on your computer.• Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installedon your computer.A small gap appears around the outside of the device case• This gap is a necessary manufacturing feature and some minor rocking or vibration ofparts may occur.• Over time, friction between parts may cause this gap to expand slightly.

Samsung GT-S6012B User Manual