Troubleshooting127Others cannot hear you speaking on a callEnsure that you are not covering the built-in microphone.●Ensure that the microphone is close to your mouth.●If using a headset, ensure that it is properly connected.●Audio quality is poorEnsure that you are not blocking the device’s internal●antenna.When you are in areas with weak signals or poor reception,●you may lose reception. Move to another area and tryagain.When dialling from contacts, the call is not connectedEnsure that the correct number is stored in the contact list.●Re-enter and save the number, if necessary.●Ensure that you have not set call barring for the contact’s●phone number.The device beeps and the battery icon flashesYour battery is low. Recharge or replace the battery tocontinue using the device.The battery does not charge properly or the deviceturns offThe battery terminals may be dirty. Wipe both gold-●coloured contacts with a clean, soft cloth and try chargingthe battery again.If the battery will no longer charge completely, dispose●of the old battery properly and replace it with a newbattery (refer to your local ordinances for proper disposalinstructions).