Troubleshooting111Error messages appear when opening music filesSome music files may not play on your Samsung mobiledevice for a variety of reasons. If you receive error messageswhen opening music files on your device, try the following:Free some memory by transferring files to a PC or deleting●files from your device.Ensure that the music file is not Digital Rights Management●(DRM)-protected. If the file is DRM-protected, ensure thatyou have the appropriate license or key to play the file.Ensure that your device supports the file type.●Another Bluetooth device is not locatedEnsure that the Bluetooth wireless feature is activated on●your device.Ensure that the Bluetooth wireless feature is activated on●the device you wish to connect to, if necessary.Ensure that your device and the other Bluetooth device are●within the maximum Bluetooth range (10 m).If the tips above do not solve the problem, contact a SamsungService Centre.A connection is not established when you connectthe device to a PCEnsure that the PC data cable you are using is compatible●with your device.Ensure that you have the proper drivers installed and●updated on your PC.
