Phone Calls and Voicemail 561. Unlock the screen. For more information, see Lock and Unlock Your Screen.2. From home, tap Phone > Keypad.3. Tap 9-1-1 ( ), and tap Dial . As long as you are in an area covered by wireless service, the emergency call is placed.Enhanced 9-1-1 (E 9-1-1) InformationThis phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1emergency location services where available.When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculateyour approximate location. Depending on several variables, including availability and access to satellitesignals, it may take up to 30 seconds or more to determine and report your approximate location.Important: Always report your location to the 9-1-1 operator when placing an emergency call. Somedesignated emergency call takers, known as Public Safety Answering Points (PSAPs), may not beequipped to receive GPS location information from your phone.Answer Phone CallsThe following information lets you know how to answer incoming calls, mute the ringer on incoming calls,reject incoming calls, and more.When you receive a phone call from a contact, the Incoming call screen appears and displays the callerID icon, name, and phone number of the calling party. When you receive a phone call from someone whois not stored in People, only the default caller ID icon and phone number appear on the Incoming callscreen.Note: If your phone is turned off, all calls automatically go to voicemail.