For Assistance 296 From home, tap Apps > Settings > Mobile networks > Access Point Names >More > Reset to default.Problem: Battery level goes down quickly.Solution: Are you where signal is weak or have been out of service area for a long period? Callingwhere signal is weak or being out of service area uses a lot of Battery.Problem: Cannot install applications.Solution: Applications cannot be installed with only a little free space on the phone or SD card. Tocheck free space, see Storage Settings. Applications not supported by your phone cannot beinstalled.Problem: Cannot unlock screen.Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace theBattery, and then power the phone on again. Data that was being edited is erased after the phone ispowered on again.Sprint Account Information and HelpFind out about account passwords and information about managing your account and finding help.Sprint Account PasswordsYou will need to create passwords to protect access to your personal account information, your voicemailaccount, and your data services account. As a Sprint customer, you enjoy unlimited access to all yourinformation.Account User Name and PasswordIf you are the account owner, you will create an account user name and password when you sign on tosprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the accountowner (if someone else receives the bill for your Sprint service), you can get a sub-account password atsprint.com/mysprint.Voicemail PasscodeYou will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for moreinformation on your voicemail passcode.Data Services PasswordWith your Sprint phone, you may elect to set up an optional data services password to control access andauthorize purchases.For more information, or to change your passwords, sign on to sprint.com/mysprint.Manage Your AccountManage your Sprint account from your computer, your Sprint phone, or any other phone.
