atroubleshootingIf you are having trouble with your mobile device, try these troubleshooting procedures before contacting a serviceprofessional.When you turn on your device or while you areusing the device, it prompts you to enter one ofthe following codes:Code Try this to solve the problem:PINWhen using the device for the first time orwhen the PIN requirement is enabled,you must enter the PIN supplied with theSIM or USIM card. You can disable thisfeature by using the Lock SIM cardmenu.PUKYour SIM or USIM card is blocked,usually as a result of entering your PINincorrectly several times. You must enterthe PUK supplied by your serviceprovider. To enter the PUK, press andhold [ ] when the PUK lock messageappears.PIN2When you access a menu requiring thePIN2, you must enter the PIN2 suppliedwith the SIM or USIM card. For details,contact your service provider.Code Try this to solve the problem:
