Section 13: Warranty InformationStandard Limited WarrantyWhat is Covered and For How Long?SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")warrants to the original purchaser ("Purchaser") that SAMSUNG'sphones and accessories ("Products") are free from defects inmaterial and workmanship under normal use and service for theitems, including framing, and any non-operative parts unless caused bySAMSUNG; (b) defects or damage resulting from excessive force or useof a metallic object when pressing on a touch screen; (c) equipment thathas the serial number or the enhancement data code removed, defaced,damaged, altered or made illegible; (d) any plastic surfaces or otherexternally exposed parts that are scratched or damaged due to normal