Samsung ITP-5012L Quick Reference Manual

Also see for OfficeServ ITP-5012L: Quick reference guide Quick reference guide Technical manual User guide User guide

Contents

TRANSFERRING CALLSYou can transfer a call by informing the other extension who is calling or with-out notification. While on a call, press the TRANSFER button then dial an extension number. Confirm you hear a ringback tone. Wait for the called party to answer and announce the call (optional). Replace the handset.TRANSFERRING WITH CAMP-ONWhen you are transferring a call to another station and you receive a busy sig-nal, you may camp the call on to this station. Simply hang up when you hear thebusy signal. The called party will be alerted that a call is waiting for them.NOTE: If you receive No More Calls tone, that station has no button available toreceive another call. Press TRANSFER to return to the outside caller.CALL WAITINGIf an outside call has been camped-on to your phone or another station hascamped-on to you: Your keyset will ring and the call that is waiting for you will flash. Press the flashing button to answer; your other call will go on hold automat-ically if your station has the Automatic Hold feature set. If not, you mustpress HOLD and then the flashing button or finish the first call and hang up;the waiting call will ring. Lift the handset or press the SEND or ANS/RLS button to answer.NOTE: Intercom calls will not go on Automatic Hold.CONFERENCE CALLSTo make a conference call, while engaged in a conversation: Press the CONFERENCE button and receive conference tone. Make another call, either intercom or outside, press the CONFERENCEbutton and receive conference tone. Make another call or press the CONFERENCE button to join all parties. Youmay conference up to five parties (you and four others). Repeat the last step until all parties are added. To leave the conference, hang up.NOTE: When attempting to add another party to the conference and you arenot able to reach the desired person, hang up. Simply press the CON-FERENCE button again to return to the previous conversation.