Samsung ITP-5112L Quick Reference Manual

Also see for OfficeServ ITP-5112L: User guide User instruction User guide User instructions User guide

Contents

TRANSFERRING CALLSYou can transfer a call by notifying the party to which the call is being trans-ferred or without notification. While on a call, press the TRANSFER button then dial an extension number. Confirm you hear a ringback tone. Wait for the called party to answer and announce the call (optional). Replace the handset.TRANSFERRING WITH CAMP-ONWhen you transfer a call to another station and receive a busy signal, you cancamp the call on to this station. Hang up when you hear the busy signal. Thecalled party is alerted that a call is waiting.NOTE: If you receive No More Calls tone, that station has no button available toreceive another call. Press TRANSFER to return to the caller.CALL WAITINGIf an outside call is camped-on to your phone or another station is camped-onto you: Your keyset rings and the call that is waiting (camped-on) flashes green. Press the flashing button to answer; the other call is put on hold automati-cally if your station has the Automatic Hold feature set. If not, you mustpress HOLD and then the flashing button or finish the first call and hang up;the waiting call will ring. Lift the handset or press the SEND button to answer.NOTE: Intercom calls will not go on Automatic Hold.CONFERENCE CALLSTo make a conference call while engaged in a conversation: Press the CONFERENCE button and receive conference tone. Make another call, either intercom or outside, press the CONFERENCEbutton and receive conference tone. Make another call or press the CONFERENCE button to join all parties. Youcan conference up to five parties (you and four others). Repeat the last step until all parties are added. Hang up to leave the conference call.NOTE: When attempting to add another party to the conference and youare not able to reach the desired person, hang up. Simply press the CON-FERENCE button again to return to the previous conversation.